Covalent uses both Veritas Backup Exec and Computer Associates ArcServe to run regularly scheduled backups to tape of your data. We regularly perform test restores to ensure the integrity of your backups. We also work with firms such as DataSafe to set up offsite storage of your tapes in the event of a disaster. Using a high volume network printer can decrease your cost per printed page by up to 5 cents per page. This also ensures that the printer is always available and not tied to a single employee's work station.
Services
Covalent Systems Group, LLC was established in 2002 and has maintained a growing customer base ever since. Covalent is established on the guiding principle that our success is born out of the success and satisfaction of our customers. We continually improve and maintain our customer relationships by leveraging the controlled, natural growth of our business.
Covalent Systems Group will monitor important infrastructure on your network 24/7 and log important events. Critical systems issues/errors generate e-mailed notifications to us so we have immediate information about issues as they are happening. Download flyer [PDF] for more info. Enjoy all the benefits of having the regular attention of our experienced support staff. This program includes a discounted rate, a quarterly review, a customer notebook, and regularly scheduled onsite support (weekly, bi-weekly, etc.)
As a scheduled care customer you will have a regularly scheduled visit from a Covalent Systems Group consultant who will manage your network, and address important IT issues before they become critical. We use the checklist below when working at all of our clients' sites. Simple methods such as this checklist help us maintain and manage networks with a high degree of efficiency.
Covalent has set up and configured both Blackberry servers as well as Good Technology servers that allow the use of a wireless hand held device that will pick up your e-mail, address book, and calendar, real time, from anywhere. Covalent uses Cisco Technologies to create a VPN connection between your office and remote offices, as well as for anyone working from a company laptop with an internet connection.
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