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Our focus is on small businesses and residential users. The philosophy of Computer Care Associates is to teach as well as be a consultant for Users on how to backup files, and safeguard their computer against spyware and viruses etc. We offer services which include all types of maintenance and troubleshooting problems, installations (including wireless networks), software and hardware upgrades, some data recovery (if necessary), computer purchases, and offer basic computer courses.In general - we want to protect your computer before a crisis happens.
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One reason a computer might be sluggish is due to lack of memory. At Computer Care Associates, we will diagnose how much memory your computer requires to run efficiently. Certain applications (such as MS Word, Excel, Quickbooks, etc.) and specific Operating Systems (such as Windows XP or Vista) need between 512 MB and 2 GB to run smoothly.
Professional Edition: antivirus & anti-spyware (This edition is free for a 60-day trial period for commercial use). In order to see what is wrong with your computer, we first need to diagnose it. The charge for a diagnostic exam is $85.00. However, please note that if you have Computer Care Associates complete the computer work, in the scope of the project the diagnostic fee is included.
Payment for all parts and computer systems is required prior to delivery and installation. Let Computer Care Associates take care of your back-up needs! Charges vary depending on the back-up device and amount of data, ease of access and location. Back up can be accomplished on a weekly, bi-monthly, or monthly basis.
That's another story for an upcoming email, once I confirm how this happened, but I want to thank Jon and Lisa Shapiro at Computer Care Associates for not only restoring my computer, but my peace of mind. They really got me out of a jam and made a loyal customer of me.
Reviews (23)
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Judi G.
Sep 04, 2021
Lisa & Jonathan helped me with a problem regarding being on zoom; in this last year & half, I had an intermittent issue, and they contacted me, after reaching out to them to set up as time to talk and tested with a short zoom meeting. That was key. Beyond a few words on the phone! Contact them at their business and get an appointment in to see how they may help you!

For individuals AND small business. They have the qualities and knowledge to solve problems. Don't forget, call them! They are affordable and ready to get to your issues in computer work.
Peter Moustakis
Feb 27, 2021
Computer Care Associates were very professional and diligent. I was more than happy with their work! Lisa and Jonathan are extraordinary people and I am happy to give my business to good people.
Bryna D.
Jul 21, 2020
I've been bring my sick computers to Computer Care Associates for many years and will continue to bring them there when I have issues. They do very good work and always offer great service and VERY competitive pricing. They are prompt and courteous. The owners, Lisa and Jonathan, work really hard to make sure my computer problems are fixed completely and accurately.

They even offer pick up and drop if you need it. They can also work remotely on your computer. This time my computer was really sick so I needed to bring it in. Their office is not glamorous but it doesn't matter because their service is impeccable.
Janet Parnes
May 07, 2020
When I noticed the family PC becoming cranky and slow, I knew just where to turn. Lisa and Jonathan had provide me with stellar service in the past; they continued the tradition with expert workmanship, suggestions to improve my PC's performance at no additional cost, and a quick turnaround time. Our 8-year-old PC now hums! In addition, Jonathan and Lisa are fun, friendly and scrupulously honest. I highly recommend calling Computer Care Associates, if your computer needs expert attention.
Ed Nolan
Apr 19, 2020
Computer Care did a great job for me when my PC had a hard crash. They recovered all my data and reinstalled all needed software. They took care of the core problem which I never would have found. Price was very reasonable - less than I expected. Very nice patient people with good service ethic.
Carole D.
Mar 06, 2020
Lisa and Jonathan are wonderful. Each took time to explain things related to my computer. They are so kind and understanding. I would highly recommend them. I plan on using them again. Reasonable pricing. Highly recommend this place for your computer needs.
Tom N.
Nov 23, 2019
I can't say enough good things about Jonathan and Lisa and Computer Care Associates of Framingham. They do a great job. They make house calls. They are reasonably priced, and they treat me, and every customer I have seen them work with, as family. I know if I have a problem with my computer or any ancillary service, they will correctly diagnose the problem and they will fix it. I couldn't run my businesses, or my personal computer, without them!
Hb M.
May 30, 2019
The folks at Computer Care Associates were able to retrieve the data off my old hard drive that had to be replaced because it was no longer working. They charged me a reasonable fee to diagnose the problem, and, fortunately, they determined that the data was recoverable, and promptly recovered it and saved it to my backup hard drive. They are super friendly, and communication was great during the whole process, which only took a couple of days. I highly recommend them if you need data recovery services.
Teresa Royer
Feb 10, 2019
With the numerous ways a computer and computer system can go down, I have complete confidence and peace of mind knowing that Computer Care Associates responds so quick to restore - minimizing any business downtime. I've learned a great deal about the importance of having a company like Computer Care Associates back up my data so I do not have to worry. Peace of mind is priceless! (Jonathon and Lisa are so great to work with!)
Andrea Frank
Jan 18, 2019
My 4-year-old Macbook Air turned off instantly when I spilled 1/4-glass of water on it. After opening it up to let it dry out for an overnight, Jonathan shared with me the news I expected: my clumsiness had proven fatal for the laptop. But he was optimistic that the SSD was unharmed and that he'd be able to transfer my files to another device. This was important because, in addition to being clumsy, I had also been stupid in not being diligent about backing up my data.

I purchased a new Macbook Air (ouch!), delivered it to Jonathan and Lisa, and within hours my digital life was restored. Lisa and Jonathan provide personal, expert and caring service (help with a hug!) at a very reasonable price, and I highly recommend them.
Nikki Davidson
Dec 16, 2018
Jonathan and his lovely wife Lisa are perhaps two of the NICEST people you will ever meet, This dynamic duo that own and operate Computer Care Associates.have the patience, the likes I've never seen, and the ability to solve just about any issue that comes their way. Their honesty and integrity are second to none. They have helped me on more than one occasion and I have referred others to them with much success.

If you don't want to deal with "geeks" that treat you and your computer as just another commodity.then CCC is the place for you to call BEFORE and DURING any computer issues (and their follow is great too!) Signed, a VERY happy CCC customer, Nikki Davidson
Shelley G.
Jul 18, 2018
Many thanks to Lisa and Jonathon for making my four year old computer run like new again. When I brought it to them I believed it was beyond repair, and that I would be buying a new one. I paid a fair price for all of the work that needed to be done and was beyond thrilled with the results! I was relieved that no data was lost. I couldn't recommend Computer Care Associates enough and would give them six stars if I could!
Julius S.
Aug 01, 2017
Both my wife and I are local self-employed CPA's that needed help with our computer situations. Jonathan and Lisa came through big time for us by getting our old computers to run faster and more efficiently. I also had them help me purchase and install a new computer in my office that will make my work load much easier. They were up front about the cost (very reasonable) and it was worth every penny! I would highly recommend them.
D. W.
Dec 12, 2016
I can't say enough good things about Jon and Lisa! They've helped me and my husband whenever we have questions, or when I do dumb things- would you believe I ran over my laptop?-- They just fix the situation efficiently and affordably. They never make me feel dumb and they're patient in explaining what I need to know. We'll never bring our computers to anyone else!
Rob Levine
Jun 02, 2016
Jonathan and Lisa are great people. They work tirelessly to help others in their personal life, and in their business life. I've sent a number of people their way for computer help and they have treated them in a personable, respectful, and professional manner. They know their stuff and do a great job providing their services.
Sheldon Prenovitz
Nov 22, 2015
Jonathan is a master with my computer. Every time I bring it to him he almost just touches it and it is fixed. Computer Care is really great to work with. They know their stuff, they are fair and honest in every way. Lisa is a great trainer also, she really cares! When I need assistance remotely he is always there and very helpful.
Nicola C.
Aug 18, 2015
I love these folks! Last week I discovered I had a very serious virus that was recording all my passwords and social security number. That's another story for another day, but I want to thank Jon and Lisa at Computer Care Associates for not only restoring my computer, but my peace of mind too. They really got me out of a jam and made a loyal customer of me. Jon is not only a brilliant computer guy, but he is very forthcoming about what one actually needs and should do to be computer-functional and yet he never made me feel like the computer-ignorant grandma that I really am. And he and Lisa are just plain nice people, local people, who you will love dealing with.
Mary H.
Jul 13, 2015
Jon and Lisa offer fast turnaround help for the home or small business computer owner. It can be a great time-saver to have Jon help solve a computer problem remotely. They always take the time to explain what needs to be done to fix a problem, or they can offer advise if an upgrade to a new computer will be more cost-efficient. Lisa is wonderfully patient in helping older users come up to speed in learning new technology. Mary Heath
Kristen C.
Jun 15, 2013
Lisa and Jonathan were very patient with me. Not only did I bring my laptop to them for rescue once, but twice! (Human error on my part -- I promise I will not install my own software upgrades again -- scout's honor.) It was easy and painless -- very affordable for my wallet. I didn't feel stupid or intimidated as I have in the big chain stores because they spoke to me in like normal people not in big "technical terms." They can work with anyone, tech savvy or not, I'm proof! Thanks again! (and again)
Rose C.
Mar 07, 2013
Computer Care Assocates fixed several of our home computers and one of our office computers. They made all of our computers run faster and got rid of viruses that Norton 360 couldn't. I would highly recommend this business to anyone that has computer problems and to those people that don't have all the time in the world to research fixes for themselves- I tried that and was bombarded with scams, identity theft, and more viruses. Let someone that knows what they are doing fix it right the first time so you can go on with your life. Thanks! Lisa.
Michael Putt
Jan 12, 2012
I have used Jonathan and Lisa for both my business and personal computer needs. They are very knowledgeable and prompt with their service. They give great advice to help you to keep your computer working in top condition and how to protect yourself from data loss and other potential problems. You owe it to yourself to call Computer Care Associates when you need advice or service for your computer. -Dr. Michael Putt Wayland Family Dental
Leslie D.
Aug 22, 2010
My computer was attacked by a virus, and I had an afternoon filled with conference calls. Jonathan got me back up and running in less than an hour, without me even having to leave my house. It was so convenient. I can't tell you how much I appreciated the fast service.
Amy E.
Jan 03, 2009
I love small local businesses and these guys are so nice and helpful. My laptop was not working properly and not only did they give me great directions over the phone to their location, they sat down and went through how to use my laptop, how to make it run better and ordered more memory to make it turbo charged. Generous with time, competent and super nice. They even offered me hot cocoa! Excellent customer service and low prices. Avoid the big stores! Support local business!