Based in Houston, Texas, Big Help Desk IT Services offers Managed IT Services, IT Security, Cloud Computing, Data Recovery, Network Management, Network Support, Server Support, PC support, IT consulting and custom application development. We also offer enterprise security solutions through our partnerships with major security software and hardware companies.
Our mission is to provide the highest level of service in the IT industry in Houston and to build strong customer relationships while doing so. We also strive to save our customers money in the long run through our expertise in cost savings. Our customers are viewed as partners, we realize that they are our path to growth.

Highlights, Specialties & Features

  • Computer Help Desk Services
  • Network Support
  • Printer Support
  • CV and Resume Parsing
  • Computer Monitoring and Auditing
  • Website Development
  • Software Development
  • SEO
  • Vendor Management
  • Outsourced IT Services

Professional Associations & Certifications

  • Microsoft Certified

Serviced Areas

  • Houston, Kingwood, Humble, Conroe, Spring, Galveston,Katy,Fort Worth,Dallas

Payment Options

  • American Express, Credit Terms Available, Debit Cards, Diner's Club, Discover, Financing Available, Google Checkout, MasterCard, PayPal, VISA

Contact Details

  Website
  Person Michael Duhon
  City Houston, TX
  Zip Code 77060
  Address 1030 Regional Park Dr
  Phone Number (832) 930-7165

Business Representative

Michael Duhon

IT Manager

Products & Services

Computer Help Desk support Services

Computer Help Desk support Services

Much more than traditional Help Desk IT Support and Network Security Services. We provide our customers with professional and immediate IT Support without costly overhead. Our help desk is fully-staffed by certified U. S. based IT professionals who are available via Phone, Email, Skype, IM Chat, or our secure web portal. Computer Support Houston, IT Support and Help Desk Services.

Customer Testimonials

Very professional and reliable fast support. I recommend their service to any business small or large!


They fixed me up real fast. Thanks again!


Always so helpful and fast, thanks BHD.

Photo Book

Social Activity

Big Help Desk on #Google https://t.co/XJXHghwsUn
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Unfortunately, our basketball tournament had to be canceled today due to surprise construction work on the gym. Hopefully, it will be reopened early next week so we can reschedule the tournament.
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From Our Website

Leverage our partnerships and experience with the largest technology companies in the Houston area and around the world! BIG HELP desk is incredibly helpful in meeting all your IT needs. If you want an IT service that is committed to your company's best interest you found it! Computer networks with hardware, software, data and telecommunications are complex and ever changing. Outsourcing IT to a full service IT firm offers several advantages. Control Operating Costs: Salaries, health insurance, employment taxes, training, vacation and sick days.


Founded in 2015, Big Help Desk provides high quality Managed IT, IT Services, VoIP Phone Systems, Data and Voice Cabling, Network and Security Management, Video Conferencing and Video Surveillance solutions for our clients with our corporate office located in Houston Texas. Although Big Help Desk's physical location is in Texas, Big Help Desk has a nationwide network allowing us to support customers from Alaska to Hawaii and even Internationally. Big Help Desk is committed to establishing and maintaining a dynamic partnership with every client.


Big Help Desk has certified IT security professionals on staff, offering a full range of cyber security services and enterprise IT security consulting and implementation on both a firm-fixed price and time and materials basis. Protect your network IT infrastructure and company system resources from accidents, hardware & software failure, natural disasters, intruders and hackers with a secure and reliable network. Atwe realize the high importance of complete network security and reliability for any level of business to function.